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Home-based Collection

We do not offer a kerbside hard waste collection service, however residents that have no capacity to take their hard waste to the Albury Waste Management Centre may be eligible for home based collection.

Am I eligible for home-based collection?

To be considered eligible, you will need to prove you are unable to transport waste to the Albury Waste Management Centre yourself, or with support.

If eligibility requirements are met, customers will need to lodge a request with AlburyCity.

Phone: 02 6023 8111

Contact us online

  • Collection conditions keyboard_arrow_right
    • You are entitled to one visit annually – two vouchers are to be surrendered for this service.
    • Ensure you have sourced your vouchers prior to organising a Home Based Collection Service.
    • Vouchers are surrendered when booking this service with our customer service team.
    • Waste must not be stored on the nature strip. It must be kept just inside your front yard.
    • We are unable to enter your home, shed or rear yard, present all waste material within your front yard and within your own boundary.
    • We are only able to collect the equivalent of one trailer load of green waste or one trailer load of household waste.
    • Secure your pets when collection services are scheduled.
    • Household furniture (can be lifted by one or two people)
    • Small household appliances
    • Electrical appliances, tools, equipment, mowers and small items from around the yard area ie. Old chairs, pots etc.
    • Kitchenware, pottery and crockery
    • Carpet, rolled and tied please (max 2 m in length)
    • Mattresses and bases
  • Green waste keyboard_arrow_right
    • Branches and prunings less than 1.8 metres in length (no longer than a 6 x 4 trailer)
    • Small tree roots - however, they must be able to be lifted by one person
    • Over-length and overweight items of any nature
    • Waste that exceeds the total volume allowed (a standard 6 x 4 trailer load)
    • Items that are unable to be lifted by two people (except for green waste, which must be able to be lifted by one person)
    • Waste from industrial and commercial premises or home business
    • Waste material from construction and demolition of buildings
    • Bricks, concrete, stone, clay, sand and soil
    • Liquids, whether or not in sealed containers including; paint, oil, garden sprays and chemicals
    • Hazardous waste, including asbestos
    • Tyres, batteries or gas bottles of any type
    • Timber greater than 1.8 metres in length (anything over the standard 6 x 4 trailer length)
    • Steel or metal (including large whitegoods)

Accessing your waste vouchers

To access your waste vouchers for a home based collection service, refer to Digital Waste and Recycling Vouchers or contact Councils Customer Service Centre on 02 6023 8111.