Access to information | AlburyCity
Site Search

Access to information

We are committed to open, accountable and transparent government through the timely release of information.

Under the Government Information (Public Access) Act 2009 (GIPA), you’re entitled to see a lot of the information we hold in Council records. The GIPA Act provides four ways you can access information from Council and other NSW government agencies.

Looking for development applications?

For all development applications since 2009, including those currently being assessed, search using our application tracker. For development applications prior to 2009, submit a GIPA access to information request.

Open Access (Mandatory proactive release)

Under the GIPA Act certain information, known as open access information, must be disclosed by us unless it is not in the public interest to do so. A list of this information and where to find it is also included in our Information Guide. We must also keep a record of the Open Access information (if any) that we do not make publicly available on the basis of an overriding public interest against disclosure.

Authorised proactive release

Under the GIPA Act we proactively release information with a commitment to providing as much information as possible, for free or at the lowest possible cost. It is also our intent to make information easily accessible to the public.

You can find information on our website or by contacting our Customer Service Centre on 02 6023 8111.

Informal release

You can informally apply for other information from Council too. Information will be informally released if there is no overriding public interest against release of the information. For example, you may be entitled to information about yourself, but not someone else.

If the information you are searching for is not currently on our website, it can be obtained by completing an Informal Access to Information form. There is no fee for the request, however charges may apply for copying of documents.

Examples of information you can usually request in this way include:

  • neighbouring property owners details
  • architectural plans
  • immunisation records
  • register of Investments
  • register of graffiti removal
  • register of political donations declarations of disclosure
  • pecuniary interest returns
  • building related certificates
  • photographs
  • plans of management
  • local history material
  • infrastructure maintenance records.

In addressing your request, we may impose any reasonable conditions on the supply of this information. For example, where information is subject to copyright protection, the copyright owners written consent is required to gain copies of these documents.

Please note: some of the information that we hold is located offsite in our archives. If you would like to view information held by us at our Customer Service Centre, this information may not be immediately available to you. You can assist us in meeting your request by completing our Informal Access to Information Request 2-3 business days in advance of your arrival. This will give our Customer Service Team time to locate the information you wish to access and have it available for you.

Formal release

A Formal Access to Information Request may be required if the information that you are seeking involves, or is likely to involve, any of the following:

  • Information about a third party, whether that be an individual or a business;
  • Confidential information;
  • Commercial-in-confidence considerations;
  • The request is in relation to current or proposed legal action;
  • A substantial investment of time or resources is required by us to address the request.

An application fee of $30 applies to this type of request with additional processing fees payable depending on the extent of the information requested and the time involved in addressing your request.

More Information

You can find out more about your right to information and the ways you can now access NSW government information on the Information and Privacy Commission (IPC) website. If you have questions about your request, just call our Customer Service Team on 02 6023 8111.

Never miss an update
account_circle
mail_outline
* We'll never share your email with third parties