We're committed to providing customer service excellence and ensuring that you receive efficient, responsive and friendly service.
Our Customer Service Charter, sets out our commitment to you and details the service you can expect from us.
How will we know we are meeting your expectations?
We use community satisfaction surveys to engage with you and ask you for feedback so that we can continue to improve our services and your experiences.
Help us help you
To assist us with efficient, responsive and friendly customer experiences we ask that you treat our people with respect, work with us to solve issues and provide accurate and timely information.