A Caring Community | AlburyCity
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A Caring Community

This theme involves Albury being recognised as a cultural and creative city that embraces and celebrates its diversity; provides quality health care; supports children and young people, promotes positive ageing; encourages healthy lifestyles; values knowledge and life-long learning and is recognised nationally as a provider of quality education.

Key outcomes have been identified by the community and strategic actions will help bring the outcomes to life.

Progress will be measured by working together towards short and medium term targets and results will be reported back to the Community.

  • 3.1 Albury offers access to a diverse range of educational opportunities Partner organisations
    3.1.1 Provide a variety of early childhood education and care options – for children from birth to 13yrs.
    • Education providers
    • NSW Department of Education
    • Private Providers
    • AlburyCity
    • Murray Conservatorium
    3.1.2 Support and promote educational opportunities – to local residents and outside the area.
    • NSW Department of Education
    • Non-Government Organisations
    • Community Centres
    • Government agencies
    • Albury and Wodonga TAFE
    • Universities
    • Murray Conservatorium
    3.1.3 Encourage and promote inter-generational programs.
    • Education providers
    • NSW Department of Education
    • Private Providers
    • AlburyCity
    • Murray Conservatorium
    3.1.4 Provide and support innovative approaches to alternative and non-traditional educational pathways, including less mainstream solutions.
    • NSW Department of Education
    • Non-Government Organisations
    • Community Centres
    • Government agencies
    • Employment agencies
    • Non-Government organisations
    • Murray Conservatorium
    • Albury and Wodonga TAFE
    • Universities
    3.1.5 Improve access to a reference for vocational /educational choices – to help people to find the educational/workplace training options available in the community.
    • Education providers
    • Non-Government Organisations
    • Youth Emergency Services
    • Murray Conservatorium
    3.1.6 Advocate, support and provide incentives for employers to engage more apprentices and trainees.
    • Federal and State Governments
    • Local and State Business Chambers
    • Albury Central
    3.1.7 Develop and implement cultural education programs.
    • AlburyCity
    • Education providers
    • Murray Conservatorium
    • Local Aboriginal Education Consultative Group
    3.1.8 Higher education provider’s work together to enhance educational opportunities. Encourage children to aspire to higher education.
    • Higher education providers
    • NSW Department of Education
    Outcome 3.1 Albury offers access to a diverse range of educational opportunities
    Performance Indicators Measures and Targets 2020

    3.1a Participation in pre-school program

    Australian Early Development Index (AEDI) domains:
    - physical health and wellbeing-social competence
    - emotional maturity
    - language and cognitive skills (school-based)
    - communication skills and general knowledge.

    An increase in percentage of children in Albury attending pre-school relative to population number.
    Increase average percentage of children ‘on track’ (above 25th %ile) over the 5 developmental domains of the Australian Early Development Index (AEDI). A population measure of children’s development as they enter school. Information gathered in child’s first year of full-time school.
    3.1b Student attainment and engagement A national Year 12 (or equivalent) rate for 20-24 year olds of 90 per cent by 2020
    Source: Australian Govt DEEWR Youth Attainment and Transitions.
    3.1c National Quality Framework
    NQS = National Quality Standard.
    All children’s services in the Albury LGA are at the ‘Meeting NQS’ rating or above by 2020 Base 2016.
  • 3.2 Albury’s key community safety indicators continuously improve Partner organisations
    3.2.1 Develop and implement strategies to improve community safety and amenity.
    • AlburyCity
    • Albury Liquor Accord
    • NSW Police
    • Community Drug & Alcohol Action Team
    • NSW Roads and Maritime Services
    3.2.2 Advocate to all levels of Government for appropriate resources and strategies which support a safer community.
    • NSW Police
    • AlburyCity
    • Neighbourhood Watch
    • Community groups
    • Albury Liquor Accord
    • NSW Roads and Maritime Services
    3.2.3 Support children and their families through prevention of, or early intervention into, child abuse and domestic violence. Proactive communication with local, state and federal agencies.
    • State agencies
    • NSW Department of Family and Community Services
    3.2.4 Educate community about cyber safety.
    • NSW Police
    • AlburyCity
    • Youth services and agencies
    3.2.5 Support coordinated Emergency Services and development of Regional Emergency Management facilities.
    • AlburyCity
    • Other Emergency Management providers, Rural Fire Service, State Emergency Services, NSW Ambulance, NSW Fire Brigade
    • NSW Roads and Maritime Services
    Outcome 3.2 Albury’s key community safety indicators continuously improve
    Performance Indicators Measures and Targets 2020
    3.2a Crime statistics for Albury LGA
    Source: BOCSAR.

    Reduce alcohol-related offences to below 2015 rate per 100,000 population (195).

    Maintain incidents and ranking for break and enter (dwelling) offences:
    Rate : 597/100,000.
    Ranking 2015: 30.

    Reduce incidents of malicious damage by 10% over a three-year period, relative to 2015 figure of 1,450 offences.

    Reduce assault (non-domestic violence) offences below 2015 figure:
    Rate 638/100,000 population.

    Reduce domestic violence offences below 2015 figure:
    Rate 540/100,000 population.

    3.2b Road trauma statistics Achieve a 1% reduction in the total number of road crashes in Albury per 1000 population.
    3.2c Child wellbeing – ‘Protecting Our Kids’ NSW Premier Priorities Decrease the percentage of children and young people re-reported at risk of significant harm by 15 per cent.
  • 3.3 The health and wellbeing of the Albury community improves (including access to appropriate services) Partner organisations
    3.3.1 Ensure the future health of the community is maintained with accessible immunisation programs.
    • General practitioners
    • Albury Wodonga Health
    • Murrumbidgee Local Health District
    3.3.2 Support the improvement of mental health outcomes.
    • Government agencies
    • Albury Wodonga Health
    • Non-Government Organisations
    • Youth agencies
    • Hospitals
    3.3.3 Ensure appropriate provision of homelessness services.
    • State agencies
    • Open Family
    • Youth Emergency Services
    • St Vincent de Paul
    • Other Not-For-Profit / Community Groups
    3.3.4 Ensure appropriate infrastructure including accessible path networks / encourage active lifestyles.
    • AlburyCity
    • Albury Wodonga Health
    • Murrumbidgee Local Health District
    • Albury Community Health
    • City of Wodonga
    3.3.5 Improve the health and wellbeing of the community through healthy eating and lifestyle wellness programs.
    • Albury Wodonga Health / Albury
    • Community Health
    • Murrumbidgee Local Health District
    • Murray Conservatorium
    • AlburyCity
    3.3.6 Provide programs, services support and facilities for the community to increase positive social outcomes.
    • Not for profit organisations
    • Church and spiritual groups and their affiliated organisations.
    • Service Clubs
    • Sporting Groups
    • CareVan
    • Food Share
    Outcome 3.3 The health and wellbeing of the Albury community improves (including access to appropriate services)
    Performance Indicators Measures and Targets 2020
    3.3a National measures for:
    - Heart disease and other chronic illness associated with a lack of healthy lifestyle







    - Mental Health

    Decrease cardiovascular disease deaths in Albury per 100,000 population – 2005/2006 average 246.2.

    Diabetes-related deaths in NSW to fall below 30 per 100,000 population.

    Number of cancer deaths per cancer notified continue to fall.
    Source: NSW Gov Greater Southern Area Health Service - Public Health.

    Albury Wodonga Health – Mental Health measures and targets.

    3.3b Immunisation rates compared with State benchmarks Albury to be at or above the 90% state benchmark for children recorded as fully immunised in 3 categories: 12 - < 15 months; 24 - < 27 months; 60 - < 63 months.

    3.3c Homelessness data for NSW and Riverina Murray

    The rate of homelessness in Riverina Murray in 2006 was 48 per 10,000 persons compared
    with 42 per 10,000 persons for NSW as a whole
    – (2006 Census).

    ‘Reducing Youth Homelessness’  – NSW Premier Priorities.

    A reduction of 7% in the overall level of homelessness in NSW (source: NSW Homelessness Action Plan).

    Reduce the rate of homelessness in Riverina Murray to under the NSW rate (per 10,000 persons).

    Increase the proportion of young people who successfully move from specialist homelessness services to long-term accommodation by 10 per cent.

    3.3d Healthy Lifestyle Programs

    ‘Tackling Childhood Obesity’  – NSW Premier Priorities.

    Implemented as scheduled – (Murrumbidgee Local Health District)
    E.g. Healthy children’s initiatives and Falls Prevention Program.

    Reduce overweight and obesity rates of children by five per cent over 10 years.

  • 3.4 Albury offers a diverse and accessible range of facilities and activities for all ages Partner organisations
    3.4.1 Improve access for all – in relation to systems and processes, transportation, civic buildings, community facilities and parks.
    • AlburyCity
    • Businesses
    • State agencies
    • Transport providers
    3.4.2 Promote, advocate and provide facilities and activities for Albury’s ageing population.
    • Age Concern Albury Wodonga
    • Albury Wodonga U3A
    • AlburyCity
    • Community Centres
    • NSW Government: Ageing
    • Disability & Homecare
    • State agencies
    • Service Clubs
    • Murray Conservatorium
    3.4.3 Promote and encourage healthy lifestyles through development and efficient use of sporting, recreational, educational and cultural facilities and infrastructure.
    • AlburyCity
    • Health agencies
    • Department Sport and Recreation
    • Schools
    • Leisure / Social Group
    • Sporting Groups
    3.4.5 Increase and promote activities and infrastructure available for children and young people.
    • Vision Australia
    • Aspire NSW
    • NSW Government: Ageing
    • Disability & Homecare
    • Albury Access Committee
    • AlburyCity
    3.4.6 Enhance access to the Murray River and develop experiences for the community and visitors.
    • AlburyCity
    • State agencies
    • Tourism businesses
    3.4.7 Improve reserves and access to the Lake Hume shoreline.
    • AlburyCity
    • Goulburn Murray Water
    • Lake Hume Community
    • Reference Group
    • Murray Darling Basin Authority
    • Murray Darling Association
    • Government Agencies
    3.4.8 Improve infrastructure and outdoor space at child facilities and Community Centres.
    • AlburyCity
    • Private operators
    Outcome 3.4 Albury offers a diverse and accessible range of facilities and activities for all ages
    Performance Indicators Measures and Targets 2020
    3.4a Customer satisfaction with the range of AlburyCity facilities and activities available Improve community satisfaction compared with 2016.
    3.4b AlburyCity Murray River Experience Master Plan priorities Report on priorities implemented.
    3.4c Sport and Recreation Participation Rates Increase sport and recreation participation rates at AlburyCity facilities by 2% (2015/2016 – 1,098,338).
  • 3.5 Improved health, employment and education for the Aboriginal community in Albury Partner organisations
    3.5.1 Provide opportunity for the general community to participate and experience Aboriginal culture.
    • Aboriginal Community
    • Aboriginal Community Working Party
    • AlburyCity
    3.5.2 Promote access to Aboriginal facilities, programs and services. Advocate and support Federal and State strategies which support Aboriginal communities.
    • Aboriginal Community
    • Aboriginal Community Working Party
    • Woomera
    • Albury Wodonga Aboriginal Health Service
    • AlburyCity
    3.5.3 Consult and engage with the local Aboriginal community on changes that will affect them.
    • AlburyCity
    • Local businesses
    • Aboriginal Community Working Party
    • State agencies
    • Local Aboriginal Land Council
    3.5.4 Advocate employment opportunities for the Aboriginal community.
    • AlburyCity
    • Local businesses
    • Aboriginal Community Working Party
    • State agencies
    3.5.5 Implement priorities from the Aboriginal Community Working Party.
    • Aboriginal Community Working Party
    • AlburyCity
    3.5.6 Support the recognition of Aboriginal culture and protocols.
    • AlburyCity
    • City of Wodonga
    • Local businesses
    • Aboriginal Community Working Party
    • Local Aboriginal Land Council
    3.5.7 Education programs to be made available through educational institutions.
    • Department of Education
    • Universities
    • Albury and Wodonga TAFE
    • Local Aboriginal Education Consultative Group
    Outcome 3.5 Improved health, employment and education for the Aboriginal community in Albury
    Performance Indicators Measures and Targets 2020
    3.5a Community Working Party measures ‘Closing the Gap’ priorities Identify and prioritise actions.
    Report on implementation progress by 2016.
  • 3.6 The improved settlement of people from diverse cultures. Partner organisations
    3.6.1 Welcome people from a variety of cultural backgrounds to Albury and the region.
    • Volunteer Resource Bureau
    • AlburyCity
    • Murray Now
    • State and Federal agencies
    • Community Groups
    • Advisory Groups
    • Community Relations Commission
    • Businesses
    • Multicultural NSW Regional Advisory Committee
    • NSW Police
    3.6.2 Facilitate pathways to connect migrants with employment networks and encourage businesses to employ migrants.
    • Volunteer Resource Bureau
    • AlburyCity
    • Community Groups
    • Businesses
    3.6.3 Promote the value of multiculturalism in the community through opportunities of cultural expression and awareness.
    • Cultural industry
    • Volunteer Resource Bureau
    • AlburyCity
    • Community Groups
    • Multicultural NSW Regional Advisory Committee
    3.6.4 Continue to provide education and training opportunities to improve skills, education and job opportunities.
    • Albury and Wodonga TAFE
    • Albury Wodonga Community College
    • Universities
      Businesses
    3.6.5 Provide access to interpreting and language services.
    • Centrelink
    • Health Services; Specialists
    • Job Services Australia
    • AlburyCity
    Outcome 3.6 The improved settlement of people from diverse cultures.
    Performance Indicators Measures and Targets 2020
    3.6a Skilled migrants coming to the region

    Increase percentage of skilled migrants coming to Riverina / Albury compared with year previous.

    Increase in total number of migrants moving to Albury / Wodonga.

    3.6b Skill shortages and skilled migrant programs Regional programs that help supply the skill needs of regional employers are provided and promoted.
    3.6c Translation services

    Raise awareness amongst services and organisations as to the Government Translating and Interpreting Services (TIS National) available.

    100% of AlburyCity Customer Service staff are aware of TIS National.

    Organisations continue to liaise with the Albury/Wodonga volunteer Resource Bureau – regarding settlement services.

    3.6d Community education programs that assist with understanding the value of cultural diversity

    Continue to foster cultural celebrations amongst newly arrived community members. Cultural celebrations held annually. AlburyCity to support at least one major cultural celebration per year.

    Newly arrived community members develop their own community organisation and participate in at least one cultural event annually.

    Cultural diversity appreciated – (the different ways people express themselves depending on their cultural backgrounds)

  • 3.7 Increased participation in a diverse range of art and cultural activities in Albury. Partner organisations
    3.7.1 Activate the cultural precinct and create connections between stakeholder facilities.
    • AlburyCity
    • Cultural organisations
    • Artists
    • Cultural industry professionals
    • Murray Conservatorium
      Event partners / organisers
    3.7.2 Provide a diverse range of experiences in Albury – including entertainment, culture and sport. Support community-driven performance and events.
    • Cultural organisations
    • Artists
    • Cultural industry professionals
    • AlburyCity
    • Murray Conservatorium
    3.7.3 Implement economically sustainable cultural initiatives.
    • Cultural organisations
    • La Trobe University
    • Charles Sturt University
    • Albury and Wodonga TAFE
    • Murray Conservatorium
    3.7.4 Ensure provision of accessible, high quality, and innovative cultural facilities and services.
    • Cultural organisations
    • AlburyCity
    • Charles Sturt University
    3.7 5 Protect, enhance and promote items of built, natural and cultural heritage significance.
    • AlburyCity
    • Office of Environment and Heritage
    • Murray Conservatorium
    3.7.6 Encourage, support and foster sustainable organisations to deliver cultural experiences.
    • AlburyCity
    • Murray Arts
    • Murray Conservatorium
    • Hot House Theatre
    Outcome 3.7 Increased participation in a diverse range of art and cultural activities in Albury.
    Performance Indicators Measures and Targets 2020
    3.7a $ spend on cultural activity Increase dollar spend on cultural activities in Albury compared with previous years
    3.7b Passive and active cultural participation rates for AlburyCity facilities and services

    MAMA:
    100,000 visitors per year to increase to 120,000 by 2020.

    Library Museum:
    Maintain visitation and loan figures at 2016 levels.

    Lavington Library:
    Maintain visitation and loan figures at 2016 levels.

    Albury Entertainment Centre:
    A 2% increase (1,100 visitors) in participation rate compared with 2016 figures.

    Wood Fired Oven:
    Maintain levels of free bakes at 27 per year and private bookings at 35 per year.

    AlburyCity Collections:
    A 5% increase of collection catalogued; Continued development, documentation and preservation of the cultural collections.

Outcome Strategies or plans
3.1 Albury offers access to a diverse range of educational opportunities
3.2 Albury’s key community safety indicators continuously improve
3.3 The health and wellbeing of the Albury community improves
3.4 Albury offers a diverse and accessible range of facilities and activities for all ages
3.5 Improved health, employment and education for the Aboriginal community in Albury
3.6 The improved settlement of people from diverse cultures
3.7 Increased participation in a diverse range of art and cultural activities in Albury
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