AlburyCity’s Purchasing and Payment Upgrade

How to Issue an Invoice to AlburyCity

To issue an invoice to AlburyCity, attach the invoice in PDF format and email it to invoices@alburycity.nsw.gov.au.

Ensure that your invoice includes the Purchase Order (PO) number or the requesting Council officer’s first and last name.

Invoices must be in PDF format and include all required details outlined below.

You can attach up to 10 PDF invoices per email.

Invoice required information

Ensure your invoice includes the following up-to-date details:

• Purchase order (PO) number: Include this on your invoice. If a PO number is not available, include the requesting Council officer’s first and last name. This is essential for accurate processing.
  • Important: Invoices missing a PO number or Council officer’s name may be returned, leading to delays or non-payment.
• Business information:
  • Business name
  • ABN and ACN (if applicable)
  • Business address
• Invoice details:
  • Unique invoice number
  • Invoice date
  • Bank BSB and account details
  • GST itemised (if applicable)
• Recipient: Address your invoice to “Albury City Council” or the relevant business unit.

Accepted invoice formats

• File type: 
  • If via Email: PDF format (Refer to  What is a PDF? Portable Document Format | Adobe Acrobat)
  • If via E-Invoice Business to Business data exchange: Via the secure Peppol network (Peppol | Australian Taxation Office (ato.gov.au))
• Submission method: Attach PDFs to your email. If your software supports e-invoicing, you may use that method.
  • Important: Hyperlinks are not accepted for invoice submission.
• Attachment limit: You may attach up to 10 separate PDF invoices in one email.

What to do if you don’t have a PO number

• Obtain a PO number from the Council officer before providing goods or services.
• For low-value purchases that don't require a PO, ensure the Council officer’s full name is clearly stated on the invoice.

Updating your business details and general enquires

• To update your business details, such as your bank account information, or to verify that your details we have on file are current, please complete the form below or email info@alburycity.nsw.gov.au.