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Although we’ve reduced the amount of manganese coming into the treatment plant, there is still an amount of residual manganese in the pipe network that is causing the discoloured water issue in households.

Unfortunately, there is no overnight fix for this situation. It will take some time for the manganese to be reduced within all our pipes across the city, but you can be assured that we are working hard to improve things for affected households.

It’s difficult to say how long the situation will last, but we are aiming to see gradual improvement over the coming weeks.