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If you are experiencing dirty water:

  • run an outside tap for five minutes or until it runs clear. A 5-minute flush will cost around 21c (household water costs $1.44 per 1,000 litres). It’s not ideal, and we know there are other pressures financially, but people should take comfort in the fact that it’s not a huge amount of money being used.
  • Report discoloured water to us as soon as possible to arrange a water mains flush in the affected area.