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Electric Vehicle Charging Stations

Explore AlburyCity's Electric Vehicle Charging Stations, designed to provide convenient and sustainable charging solutions for both locals and visitors, with user-friendly facilities and comprehensive support.

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Electric Vehicle Charging Stations
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Electric Vehicle Destination Charging Stations

AlburyCity received funding under the NSW Government’s Electric Vehicle Destination Charging Grant to install four chargers at both the Volt Lane and David St Carparks.

The NSW Government reports that the transport sector is the state’s second largest source of carbon dioxide emissions, with the majority of these emissions from road transport. The Destination Program is one avenue the NSW Government is implementing to assist in reducing passenger vehicle emissions. The Destination chargers across regional NSW will help overcome range anxiety, support our city to become electric vehicle (EV) ready and cater for the increasing number of EV visitors.

Transport NSW provides a comprehensive map of all charging stations in the LGA, including EV charging stations that are not on Council land.

View the Transport NSW EV charging stations map
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Fast Electric Vehicle Charging Stations

NRMA has a public EV charging station at Council’s Kiewa St Carpark. Information on this facility and charging costs can be found on their website.

View the NRMA charging stations costs and charging stations map
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How to operate the EV Destination Chargers

Initially you can just plug your own cable into the unit and your car will charge. However, when AlburyCity starts charging, you will need to download the Exploren app.

Select your app store to download the Exploren app.

or
How to use the Expolren app

When charging commences, there are two options to initiate and stop charging. Both options require you to download the ‘Exploren’ software from your app store.

Option 1:

  1. Open Exploren app
  2. Locate and tap the QR code icon that is at the bottom of the app (to open camera).
  3. Locate the QR code on the Exploren label that is on the charge point.
  4. Position the QR code within your camera frame and the “Start charging” button will appear on the app, tap on “Start charging” button to start charging session.
  5. To stop charging session, tap “Stop charging” in the app.

Option 2:

  1. Open Exploren app
  2. Enter the digit station ID number located on the Exploren sticker in the search bar at the top of the app.
  3. Tap “Start charging” button to start charging session.
  4. To stop the charging session, tap “Stop charging” in the app.

Exploren online videos:

How to charge without reception

Check out Exploren's FAQs here for alternatives on how to start your charging session when you have no mobile reception.

You can order a RFID card through Exploren. To register a RFID card on the Exploren app, select “RFID Cards” on the drop-down menu (top left corner) in the app, and follow the instructions.

  1. To start a charging session, swipe the RFID card on the RFID reader
  2. To stop the charging session, swipe the RFID card again.

How to set up payments through the app:

  1. Open the Exploren app and either login or create an account
  2. Tap the three dashes at the top left of the screen
  3. Next to the heading Pay Via: click the + symbol
  4. Press ‘+ Add’ button and add card payment details

FAQs

What type of EV Destination Chargers have been installed and are they combatable with all EV’s?

A mix of single and dual port 7 KW single phase chargers.

What are the Exploren digit station ID numbers?

David St Carpark  -  3123  3124  3125  3126

Volt Lane Carpark  -  3119  3120  3121  3122

What is the cost to use the EV charging stations?

Initially the cost to use the EV stations will be free. Costs will be set each year in Council’s Annual Budget. A charge is likely to be implemented from 1 July 2024.

Do I need to provide my own cable?

Yes

What times are the EV Destination Chargers available?

Both carparks are open 24/7.

Do the EV Destination Chargers have dedicated EV charging bays?

Yes, there are dedicated parking bays at each location.

One bay at Volt Lane is larger than a typical parking bay; this provides greater accessibility for drivers and occupants.

The EV Destination Charging station is not working, what should I do?

Call the Exploren technical support at 1300 755 087 or via email at hello@exploren.com.au

How long will it take to charge my car using the EV Destination Chargers?

This will depend on the current charge of your battery. However, these Destination Chargers will typically provide 40km of driving per hour of charge. Take a stroll around Albury’s CBD, do some shopping, grab a bite to eat or visit an exhibition at the LibraryMuseum or Murray Arts Museum Albury whilst your car charges.

What amenities are available?

The Electric Vehicle Destination charging stations are located in the Albury CBD, close to AlburyCity’s Murray Arts Museum Albury, LibraryMuseum and public toilets, shopping, restaurants, cafes and cinema.

Do the EV Destination chargers use renewable electricity?

Yes, AlburyCity’s facilities are supplied through two electricity contracts. One contract provides 100% GreenPower and the other provides 100% renewable electricity.

What parking rules apply?

The Road Rules 2014 legislation applies to the marked electric vehicle charging bays at David St and Volt Lane (section 203C). Thus, a driver must not stop in the marked electric vehicle parking bays unless the vehicle is an electric powered vehicle, and the vehicle is plugged in to the external source of electricity. That is, the electric vehicle must be charging to be parked in the designated bays.

How were the locations selected?

AlburyCity shortlisted potential locations against the NSW Electric Destination grant criteria.

Why is Council installing Chargers?

Our Community in the development of Towards Albury 2050 and Economic Development Strategy identify Albury as a net zero and climate resilient city by 2040. Providing EV charging stations to our community and visitors is one step on this journey.

Why have fast chargers not been installed?

AlburyCity was successful in the NSW Electric Destination program. These slower chargers will encourage visitors to stop and shop, supporting the Albury economy.

There are also fast chargers available in the Albury Wodonga region. Transport NSW provides a comprehensive map of all charging stations in Australia.

Are there any other benefits of electric vehicles?

  • Reduce local air pollution which leads to improved health outcomes
  • Reduced Total Cost of Ownership

When should I NOT charge my car?

You should not charge your electric vehicle at this or any facility if the battery has been:

  • in a collision or hit by road debris;
  • submersed in water for an extended period; or
  • recalled

More information is available at EVfiresafe.com

I would like to install EV chargers; are there any rebates open?

AlburyCity and the NSW Government may have rebates and/or grants available. To find out which programs are currently open check out the applicable websites.

AlburyCity:

NSW Government:

Australian Renewable Energy Agency:

Where can I find out more about electric vehicles?

If you have any additional questions, please see the info section on the Exploren app for additional FAQs or contact AlburyCity’s Customer Service Centre.