Our Closed Circuit Television (CCTV) mobile trailer enables us to work together with NSW Police to help provide a safer environment, reduce crime levels in areas where the cameras are located by deterring potential offenders and aid in crime detection and apprehension of offenders.
A Public mobile CCTV trailer surveillance system has been operating in the Albury LGA since November 2021. The cameras on this trailer provide live footage 24 hours a day, seven days a week to the monitors at the Albury police station to identify any criminal or anti-social behaviour. By working together, we can continue to help keep our community safe.
The primary aim of this initiative is to reduce hoon driving, anti-social behaviour and increase the perception of safety in our community. The camera system is complemented by other initiatives, including improved street lighting and measures to reduce graffiti vandalism.
A Code of Practice has been developed in consultation with the NSW Police. This Code contains standards to guide the operation of our Public Mobile CCTV Trailer Program and is supplemented by our Standard Operating Procedures (SOPs) which provide instructions on the day-to-day operation of the CCTV system.
How to give feedback on the location of the mobile CCTV trailer?
If you want the mobile CCTV trailer in your area, want it removed or simply to provide us with feedback on the Mobile CCTV Trailer please fill out our Mobile CCTV Trailer Form.
How to make a formal request for CCTV footage?
A Formal Access to Information Request is required if you are seeking footage from the Albury CBD surveilance system.
An application fee of $30 applies to this type of request with additional processing fees payable depending on the extent of the information requested and the time involved in addressing your request.
We are committed to open, accountable and transparent government through the timely release of information for more information visit Access to Information.
Frequently Asked Questions
We've created a list of frequently asked questions to help you better understand our CCTV program.
How do I contact AlburyCity or the Police to let them know I think we have an issue in the street? keyboard_arrow_right
If you have an issue in your street or area you can register the area of concern by completing our Mobile CCTV Trailer Form. Our community will be able to register areas of concern up until March 2022.
If I see someone interfering with the CCTV, who do I report it to? keyboard_arrow_right
If you notice that a CCTV camera has been damaged please call us on 02 6023 8111 or email firstname.lastname@example.org.
Do I need to make contact if there is hoon behaviour near a camera for action to be taken? keyboard_arrow_right
If there is hoon behaviour occurring near a camera it would be helpful to report the incident to Crime Stoppers on 1800 333 000.
While the cameras are sending through live footage to the police 24/7 at the Albury Police Station, the phone report will allow Police to review and investigate.
How long will footage be kept for? keyboard_arrow_right
In accordance with AlburyCity's CCTV Policy and Code of Practise, footage will be kept for 30 days. In instances where the police have requested footage, it is kept indefinitely.
Who has access to look at the CCTV footage? keyboard_arrow_right
Albury Police have access to look at CCTV footage. Authorised AlburyCity staff are able to download footage that is requested from the Albury Police.
How will the police decide which areas to focus on? keyboard_arrow_right
AlburyCity is running a campaign to encourage the community to nominate areas of concern. The information provided by the community and the recent Stop it or Cop it campaign including Police intelligence will determine focus areas for potential deployment locations.
Where are the camera’s likely to be positioned, eg. in the CBD, residential streets, known high traffic areas etc? keyboard_arrow_right
Cameras are likely to be positioned in a variety of areas across the LGA from, residential streets, busy roads, reserves and car parks to name a few.
What are the aims of the trial and what could be implemented as a result? keyboard_arrow_right
The aim of the trial is to determine whether mobile CCTV cameras are an effective means in deterring hoon and anti-social behaviour across our city. If the trial is successful it could mean that mobile CCTV cameras are used regularly to deter hoon and anti-social behaviours to support Police operations.
What happens at the end of the Trial? keyboard_arrow_right
At the end of the trial the data will be analysed and a report will be developed and presented to Council and our community.
Can I object to the CCTV being in my street? keyboard_arrow_right
Yes. You can object to a camera being placed in your street by calling AlburyCity on 6023 8111 or accessing the Mobile CCTV Trailer form.
Will personal footage ever be released to the public? keyboard_arrow_right
Members of the public can request footage to be released. Information is not readily released to the public with the process being managed under the GIPA Act 2009. AlburyCity will review the request and provide feedback if the request is unable to be facilitated.
Are there rules to govern the operation of the CCTV? keyboard_arrow_right
The CCTV Code of Practice and Standard Operating Procedure governs the operation of CCTV by AlburyCity. This document has incorporated the recommendations contained in the NSW Government Policy Statement and Guidelines for the Establishment and Implementation of Closed-Circuit Television (CCTV) in Public Places. Further protection regarding an individual’s privacy is provided by the NSW Privacy Act.
What are examples of anti-social behaviour? keyboard_arrow_right
- NSW Government policy statement and guidelines for the establishment and implementation of CCTV in public places
- NSW Police Force has a Policy on the Development and Use of CCTV
Legislation which may impact on how CCTV is used in public places includes: