Site Search

NSW Family Violence Support Services

If you're experiencing domestic violence in NSW, there are services available to help you.

NSW National Support Services

OrganisationPhoneHoursDescription

Police

000

24/7

NSW Police continue to address and prevent family violence as a priority. The police response remains unchanged, identifying risks and taking appropriate action to hold perpetrators to account and keep victims safe.

1800RESPECT

1800 737 732

24/7

National helpline and online chat / advice for people to speak with a trained counsellor who will listen to and support you; this includes making a safety plan if needed. Phone and webchat available.

MensLine

1300 789 978

24/7

MensLine Australia is a telephone and online counselling service for men with emotional health and relationship concerns.

Men’s Referral Service

1300 766 491

24/7

A men’s family violence telephone counselling, information and referral service and is the central point of contact for men concerned about their own behaviour or people concerned about the behaviour of the men in their lives. Live Chat is also available.

Kids Helpline

1800 551 800

24/7

This confidential phone and online counselling service for young people aged 5 to 25 is still open to answer your call, email or WebChat.

LifeLine

13 11 14

24/7

For all people experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.

Translating & Interpreting Service

131 450

24/7

Translating & Interpreting Service - TIS National immediate phone interpreting service is available for the cost of a local call for any person or organisation in Australia who needs an interpreter with access to interpreters speaking more than 160 languages.

NSW Local Support Services

OrganisationPhoneHoursDescription

NSW DV Line

1800 65 64 63

24/7

Provides telephone counselling, information and referrals for women and persons who identify as female experiencing or have experienced domestic violence.

NSW Rape Crisis

1800 424 017

24/7

Offer telephone, online and face to face counselling to people of all genders who have experienced sexual, domestic or family violence, and their supporters.

The Women’s Centre

02 6041 1977

8.30 am to 5 pm

Mon to Thurs

Albury Women’s centre for health and wellbeing offering a range of services for women who have a history of, or who are currently experiencing domestic and family violence.

Southern Women’s Domestic Violence Court Advocacy Service

(WDVCAS)

1800 938 227

9.00 am to 5 pm

Mon to Fri

The service assists women with: information and help with getting an ADVO; explaining the court process; support before, during and after court; accessing Police; support to access legal services; and advocacy and referrals.

The advocacy service covers Albury, Holbrook, Corowa, Finley and Deniliquin local courts. Safety Plans and coordinating service responses available.

YES Unlimited

1800 885 355

or

02 6058 6200

9 am to 5pm

Mon to Fri

People experiencing domestic violence and homelessness have access to resources, knowledge and supports. YES Unlimited are operating out of The Hub in Albury. Currently the entry doors are closed, but community members who require urgent support such as people without a phone, escaping domestic violence, people experiencing homelessness with no knowledge on where to start or what steps to take are able to utilise the doorbell and speak to a welcome worker.

During this time still accepting all referrals from other organisations and intakes and assessments are completed over the phone.

Stay connected and have a safety plan

In case of emergency—call 000

To protect against spreading coronavirus, we need people to stay at home. If it is not safe at home, talk to friends or family about staying somewhere else for a while. You may wish to check if anyone in that house is self-isolating. If this isn’t an option, call the Domestic Violence Line 24/7 on 1800 65 64 63 for support and advice about finding safe accommodation.

If you can, stay connected to family and friends through social media platforms such as WhatsApp and Signal. Decide on a ‘safe word’ or signal to use with close friends or family so they know if you need help and to call the police or emergency services.

If possible, talk through a plan that might help to increase your safety and protect children. Have your friend or family member call Domestic Violence Line on 1800 65 64 63 for help with safety planning for you and help setting up a safe word signal during the coronavirus outbreak.

Pack an emergency bag with important papers, such as passports, and clothes in case you need to leave in a hurry. You may need to leave it at a friend’s place.

Self-isolation and increased stress during COVID-19 may see an increase in family violence incidents because people will find themselves at home with an abusive partner and without access to their usual supports. There are a number of things you can do to try and keep safe. It is also important for people to keep in touch with friends or family members who may be in unsafe situations. For online advice, including an escape bag checklist and safety apps visit 1800RESPECT.

Never miss an update
account_circle
mail_outline
* We'll never share your email with third parties