Changing Places

Changing Places are accessible public facilities for people who cannot use a standard accessible toilet. They provide additional space and specialised equipment, including an adult-sized change table and ceiling hoist.

AlburyCity opened its first Changing Places facility at National Foresters Grove, Lavington, in May 2023.

A second Changing Places facility is available at Hovell Tree Park.

In order to access a Changing Places facility, you will need to have a Master Locksmith Access Key (MLAK).

Master Locksmith Access Key

A limited number of Master Locksmith Access Keys (MLAK) are available from AlburyCity to eligible residents at no cost.

MLAK is a universal lock and key system that allows people with a disability access to public facilities 24 hours a day, seven days a week, including wheelchair accessible toilets and Liberty swings.

Applications are restricted to people with disability living in the Albury LGA with a limit one key per applicant. The key is not transferable and is only to be used by the person to whom it has been issued.

Non-Albury residents can purchase a key for $40.00 from the Customer Service team at the Kiewa Steet office or the Lavington Library.

Apply for an MLAK

Eligible Albury residents can apply for one free MLAK.

What you need

Provide one of the following:

• Mobility Parking Permit
• Disability Card or similar
• letter from your doctor
• letter from a disability organisation
• Companion Card.

You’ll also need proof that you live in the Albury local government area, such as a driver licence, utility bill or bank statement.

Apply online

Upload your documents and complete the online application.

Apply in person

Bring your documents to:

• AlburyCity Customer Service
  553 Kiewa Street, Albury
• Lavington Library
  Northpoint Tower, 366 Griffith Road, Lavington