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Customer Service Centres

Visit one of our Customer Service Centres for assistance with rates and water payments, permits, animal registrations, reporting issues and general Council enquiries.

  • Customer Service Centres are open Monday to Friday (excluding public holidays).
  • Some services and opening hours vary by location.
  • Justice of the Peace services are available at selected locations and times.
  • Looking for another Council location?

You can visit a Customer Service Centre to:

  • pay rates and water notices
  • submit applications
  • report issues
  • register pets
  • access Council information
  • speak with Customer Service staff.

Albury Customer Service Centre

📍 553 Kiewa Street, Albury

Opening hours

Monday to Friday
8.30am–5.00pm

Services

  • Rates and water payments
  • Applications and permits
  • Animal registrations
  • General enquiries
  • Justice of the Peace services (during scheduled hours)

Phone

02 6023 8111

Email

info@alburycity.nsw.gov.au

Lavington Library and Customer Service Centre

📍 Griffith Road, Lavington

Opening hours

Monday, Tuesday, Wednesday & Friday: 9.30am - 5.30pm
Thursday: 9.30am - 6pm
Saturday: 9.30am - 1pm

Kings Birthday Public Holiday 8 June - CLOSED

Services

  • Customer service
  • Library services
  • Programs and events
  • Justice of the Peace services

Phone

02 6043 5645

Email

lavingtonlibrary@alburycity.nsw.gov.au

Need a document witnessed or certified by a Justice of the Peace?

Looking for another Council location?

Looking for another Council location?

Browse libraries, waste facilities, sportsgrounds, community centres and more.

Our commitment

Serving our customers is at the core of what we do and who we are. We want to build on the quality of the experience we deliver and become a leader in customer service.

Read more about our commitment to customer service

OUR
ACKNOWLEDGMENT

AlburyCity acknowledges the Wiradjuri people as the traditional custodians of the land in which we live and work and we pay our respects to Elders past, present and future for they hold the memories, culture, tradition and hopes of Aboriginal and Torres Strait Islander people that contribute to our community.