Plan your visit

We're excited that you'll be joining us for Carols by Candlelight. To help plan your visit, here you'll find event details, including information about accessibility and parking.

Accessible seating

So everyone can enjoy this event, there will be accessible seating available including access for:

  • wheelchairs, with additional access and ramps along the concourse available;
  • companion card holders;
  • vision and/or hearing impaired; or
  • other accessibility requirements.
  • A low Sensory zone will also be available.

If you would like to book an accessible seat at Carols by Candlelight, please email your request to our Events team at or give them a call on 02 6023 8111 - and we'll reserve a seat for you.

Service Hours: Monday to Friday, 9am - 5pm

Access and parking

Limited disabled parking is available around the venue, including the Wilson Street car park, Volt Lane and along Swift Street. See the map for parking locations in Albury.

To make access to the event easier, a drop-off and pick-up vehicle zone will be available on Swift Street, Albury behind the Albury Entertainment Centre.

Please note: Aspects of the site are positioned on uneven surfaces such as grassed areas. Please check-in with event staff if you require any assistance, we're happy to help.

First aid

St Johns Ambulance volunteers will be roving the site throughout the event, and will have a base tent located at the main entrance.

Songbooks and candles

Songbooks and candles are available for purchase with a gold coin donation from the Rotary Club of Albury stand upon entry.

Join AlburyCity in promoting sustainability - Let's keep the Earth merry and bright. If you have a reusable battery candle from past years, dust it off and bring it along for a dazzling night of carols. Hurry, as there'll be only a limited supply of candles available for purchase on the big night!


  • Toilet facilities are located near Retro Café and public toilets near Dean Street.
  • A Changing Place facility Pod A and will require an MLAK key for access.

Baby change

Baby change facilities are available in the public toilets near Dean Street and at RETRO Cafe.

Water stations

Thanks to Meet PAT, a water station will be available at the event, including water bottle re-fill units - BYO your own refillable container and help us reduce single-use containers.


  • Domestic animals with the exception of trained assistance animals
  • Alcohol
  • Shade tents and umbrellas

Thanks for your support

Carols by Candlelight wouldn’t be possible without the support of our partner, 2AY.