Terms and conditions

  1. Completion and signature of this product partnership form constitutes a binding agreement to participate in the AlburyCity and Wodonga City Council, Albury Wodonga Tourism Partner Program in accordance with these terms and conditions.
  2. Completion of this product partnership form electronically, constitutes a binding agreement to participate in the AlburyCity and Wodonga City Council, Albury Wodonga Tourism Partner Program in accordance with these terms and conditions.
  3. The participant agrees to ensure that content or any information or material provided or published does not contain any defamatory, slanderous, misleading or deceptive material or any infringement of copyright or otherwise contravene laws and regulations in force in Australia.
  4. AlburyCity and the Wodonga City Council reserves the right to refuse any substandard materials and to edit copy and  images supplied to fit ad themes and templates. No product price will be published.
  5. Responsibility is on the participant to ensure that images meet all relevant copyright laws.
  6. Responsibility is on the participant to ensure that all information in any advertisements in AlburyCity and the Wodonga City Council collateral (i.e. Official Visitor Guide) is correct when supplied.
  7. AlburyCity and the Wodonga City Council reserve the right for non-inclusion of product information if the final proof (where supplied) is not signed or written acknowledgement provided, prior to production deadline.
  8. Failure to provide any material by the appropriate deadlines may result in cancellation and loss of any monies paid.
  9. The participant agrees to indemnify and hold harmless AlburyCity, the Wodonga City Council and the Albury Wodonga Tourism Partner Program and Business and Event Teams from and against all losses, liabilities, proceedings, claims, expenses and other costs arising directly or indirectly as a result of or in connection with the promotion of the product or facilities of the participant.
  10. The participant agrees to participate in media and trade familiarisations as required, pending availability.
  11. The participant agrees to make high quality images available for international wholesalers and media as required.
  12. AlburyCity and the Wodonga City Council will not be liable in any manner for loss or damage to any film, artwork, or other materials, which may be supplied.
  13. Only Tourism events will be listed on the calendar of events (i.e. events that attract day and overnight visitation,  community events will not be included).
  14. Where participating in the Platinum category, AlburyCity reserves the right to withdraw a business from the category if it is deemed to be not suitable for the business and major event industry, i.e. promotion at trade and roadshows and capacity to host/accommodate delegates during conferences and large events where applicable. In this case the participation fee would be proportionally refunded.
  15. It is at the discretion of AlburyCity and the Wodonga City Council - to accept the inclusion of a partner into the 2019 - 2020 Albury Wodonga Tourism Partner Program and associated activities.
  16. Participation of marketing and public relation opportunities provided by Murray Regional Tourism Board (MRTB), Destination Riverina Murray, Visit Victoria and Destination NSW will be at the discretion of AlburyCity and Wodonga City Council.
  17. Participation in the tourism partner program is not confirmed until payment has been received and, where relevant, selection criteria are met.
  18. AlburyCity, the Wodonga City Council and the Albury Visitor Information Centre are not wholesalers or travel agents and cannot negotiate on behalf of members.
  19. The 2019 - 2020 Tourism Partner Program agreement is valid from 1 January 2019 to 30 June 2020.
  20. AlburyCity and Wodonga City Council’s 2019 - 2020 Tourism Partner Program pricing structure is per 18 months unless otherwise indicated.
  21. The participant agrees to AlburyCity or the Wodonga City Council providing contact details to a third party namely Murray Regional Tourism Board, Destination Riverina Murray, Visit Victoria or Destination NSW.
  22. The visitALBURYWODONGA website, displays tourism partner information sourced from the Australian Tourism Data Warehouse (ATDW). To fully utilise the website features, tourism partners should list their tourism event or business on the ATDW. Any fees are additional to the Albury Wodonga Tourism Partner Program and are payable to the State Tourism  Organisation not visitALBURYWODONGA. Cost to list on the ATDW for Victorian partners is $295 from 1 July 2018, this is payable to Visit Victoria. A Victorian business will able to list directly on the visitALBURYWODONGA website,  however by not listing via the ATDW your business will not be represented on the state and regional tourism organisation websites such as visitvictoria.com, visitnsw.com and visitthemurray.com.au. This will eliminate you from the opportunity to participate in regional campaigns. There are no fees for NSW businesses.