Contact AlburyCity
Contacting AlburyCity is easy - you can get in touch with us in any of the following ways.
Online
- Fill in our contact form. We aim to respond within 10 working days.
- Report a problem using Snap Send Solve
By email
By phone
We have a team of knowledgeable and friendly Customer Service staff available to take your call. You can reach us at one of the following numbers:
- Weekdays between 8.30am and 5pm: 02 6023 8111
- After hours: 1300 133 391
In person
We love to meet our customers and visitors at AlburyCity. Call into a Customer Service Centre at one of the following locations:
- AlburyCity Council, Ground Floor, 553 Kiewa Street, Albury
- Lavington Library, 366 Griffith Road, Lavington
Quick reference guide
By post or fax
AlburyCity
PO Box 323
ALBURY NSW 2640
Faxes can be sent to AlburyCity on (02) 6023 8190.
We will respond to emails, online forms, written correspondence or Snap Send Solve notifications within 10 days. If you need more immediate assistance, please call us on one of the phone numbers above.
Customer Service Commitment
AlburyCity is committed to ensuring that its customers receive efficient, responsive and friendly service.
We will treat people like valued customers every time they interact with Council staff, we will untangle red tape and streamline systems and we will listen to our community and respond to its needs.
