Regulatory control and performance reporting

Wastewater treatment standards are set by the NSW Environment Protection Authority (EPA). Three out of our four treatment plants are subject to EPA licence conditions (Lara Lakes being the exception). The licence conditions applying to the Waterview and Kremur Street plants are system-wide, load-based licences (i.e. they include the City reticulation system). Council reports annually on each of the licences and the performance results attract an administration charge and load charges.

Our wastewater system is also regulated by the water section of the NSW Department of Industries (DOI-Water). The operations of the wastewater system are reported annually, with around 430 responses being provided. DOI-Water collates all of these results and our wastewater system is then benchmarked against all of the other NSW Local Water Utilities who operate a wastewater treatment system. From this a Performance Monitoring Report is produced.

DOI-Water also produces an individual triple bottom line Sewerage Performance Result Sheet for each Local Water Utility.