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Our response to COVID-19

The safety of our community, customers and our people is our top priority.

The Coronavirus (COVID-19) is having a significant impact on the lives of all Australians. We recognise the fundamental importance of the services we provide, and are doing everything we can to continue delivering our core services, without interruption, to our community during this time.

Our people are monitoring advice on all public health matters from the state and federal health departments daily and assessing any potential impact on our city services and events.

We understand our community's concern given the potential seriousness of the situation, and ask you to be fully informed and listen to evidence-based, real-time advice of health professionals and government officials.


Message from the Mayor


Customer Service

Kiewa Street Customer Service Centre is open from Monday 18 May.

Like other businesses, we're asking our team members to maintain high standards of hygiene and cleanliness. When you are in one of our customer service centres, please try to keep social distancing wherever possible and if you are feeling unwell, don't visit our centres or facilities.

AlburyCity are now accepting online lodgement of Development Applications and Complying Development Certificates through the NSW Planning Portal.


Keeping waste and recycling facilities open to the public

It is important that the waste and recycling industry and councils continue to provide critical waste services to the public. This includes keeping waste and recycling centres open so that people can easily dispose of their waste.

People may leave their home to visit a waste facility to meet their household needs to dispose of waste.


If you're concerned

Call the Coronavirus Health Information Line if you are concerned or need more information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.

1800 020 080

If you require translating or interpreting services, call 131 450.

Latest Novel Coronavirus (COVID-19) News Updates
Buying from locally owned businesses creates jobs and keeps money in our community.
COVID-19 Business and Economy Media Releases
Go Local to boost economy, jobs

Wednesday 7 October 2020

AlburyCity is joining forces with the Albury Northside Chamber of Commerce and the business community to support a national initiative aimed at driving economic activity and employment growth on the border.

Water station activated by sensor to reduce Covid risk
COVID-19 Community Safety Health and Lifestyle Media Releases
Hands off for safer hydration

Wednesday 9 September 2020

Albury’s first touch-free drinking fountain has been installed, to provide safer water for the community during the COVID-19 risk.

AlburyCity Mayor Kevin Mack and CEO Frank Zaknich have pressed the state government to address problems caused by the border closure
COVID-19 Business and Economy Media Releases
Recovery committee to address border impacts

Thursday 20 August 2020

There are hopes of changes to border restrictions and the provision of NSW Government support to local businesses, following a high-level meeting between border council leaders and the NSW Deputy Premier, John Barilaro, in Albury today.

We're all urged to plant trees or shrubs at home this year as National Tree Day falls victim to COVID-19
COVID-19 Environment Events and Activities Families Improvement Works
Do your bit for the planet at home

Thursday 30 July 2020

National Tree Planting Day activities in Albury have fallen victim to COVID-19 this year, but the community can still help to make our planet breathe more easily by digging in at home.

Long delays on the causeway a symbol of the struggle facing local businesses
COVID-19 Business and Economy Community Safety Media Releases
Mayor calls for border support

Monday 20 July 2020

AlburyCity Mayor Kevin Mack has called on the NSW Government to provide specialised financial support to local businesses, as further tightening of border restrictions takes a rising toll on the border economy.

Murray River councils unite in a show of force
COVID-19 Business and Economy Community Safety Media Releases
Councils unite to demand fair go on border

Wednesday 24 June 2020

Mayors and CEOs from communities spanning both sides of the Murray River from Corryong to Wentworth are joining forces in an unprecedented show of strength to convince the NSW Government to ease its latest tough border restrictions.

COVID-19 Business and Economy
Stay loyal to local

Monday 15 June 2020

Whilst restrictions ease and our businesses recover from the impact of COVID-19, we encourage you to support our local business community when you can.

Visitors are urged to follow health regulations as parks are reopened
COVID-19 Announcements Community Safety Events and Activities Families Media Releases
Call for care as parks reopen

Friday 15 May 2020

AlburyCity’s playgrounds and parks have reopened, in line with health advice from the NSW Government.

COVID-19 Public Notices
LLS: No camping on travelling stock reserves

Thursday 14 May 2020

With the closure of camping grounds and parks around NSW due to COVID-19, Local Land Services is reminding people not to camp on Travelling Stock Reserves (TSRs).

Image of Dean Street
COVID-19 Announcements Community Safety Media Releases
Statement from AlburyCity Mayor Kevin Mack

Tuesday 5 May 2020

Albury City Council has tonight resolved not to grant the Melbourne Storm a user agreement to utilise council facilities during their temporary visit to the city.

AlburyCity CEO Frank Zaknich issues statement on Melbourne Storm
COVID-19 Announcements Community Safety Media Releases
Statement from AlburyCity CEO Frank Zaknich

Monday 4 May 2020

Council understands the NSW Government has supported Melbourne Storm’s location to Albury as a temporary training base and is awaiting written confirmation.

A new campaign encourages those affected by domestic violence to seek help
COVID-19 Community Safety Council Project Families Media Releases
TV ads carry powerful message

Wednesday 29 April 2020

A powerful new campaign against domestic violence is about to reach local television screens.

Frank Zaknich CEO
COVID-19 Business and Economy
Business-specific COVID-19 relief and recovery

Tuesday 28 April 2020

We recognise the hardship and economic challenges that are being faced and will continue to be faced by our local business community as a result of the COVID-19 pandemic.

Draft budget offers relief in hard times
COVID-19 Business and Economy Council Project Media Releases
Council presents draft budget

Tuesday 28 April 2020

Capital works projects worth $53M will be delivered to the Albury community, under AlburyCity’s proposed 2020-21 draft budget.

Councils join forces to urge community members to look out for each other
COVID-19 Community Program Community Safety Families Media Releases
Kindness is Catching

Wednesday 8 April 2020

AlburyCity and Wodonga Council are encouraging all Border residents to look out for their neighbours - particularly those who are most vulnerable - and show their community spirit during the COVID-19 (coronavirus) pandemic.

COVID-19
Council closes outdoor play spaces

Friday 27 March 2020

In support of reducing the impacts of COVID-19 within our community and in line with the Public Health (COVID-19 Places of Social Gathering) Order 2020, we will today commence closing all outdoor play spaces including playgrounds, skate parks and fitness stations.

COVID-19 Media Releases
Council responds to government orders

Wednesday 25 March 2020

AlburyCity has closed more facilities, in line with new Federal Government requirements aimed at slowing the spread of Covid-19.

COVID-19 Community Safety Media Releases
Clarifying statement from the Mayor

Tuesday 24 March 2020

The NSW and Victorian Cross-Border Commissioners have confirmed that there will be no closure of the border between the states.

COVID-19 Media Releases Public Notices
Working together in challenging times

Friday 20 March 2020

AlburyCity is continuing to deliver Council services, despite the challenges presented by the Coronavirus emergency.

The NSW Government decides not to rescind the Albury Gold Cup half-day holiday
COVID-19 Media Releases Public Notices
Public holiday to proceed

Tuesday 17 March 2020

The NSW Government has confirmed the half-day public holiday on Friday will proceed as gazetted, despite the decision to run the Albury Gold Cup without crowds in attendance.

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