Hardship Rates Relief Program

Eligibility Criteria

Residential ratepayers who have had an income reduction of 30% in the six month period from 1 July 2021 – 31 December 2021, as a direct result of COVID-19.

Financial Assistance Available

• Up to 50% of total rates payable for period from 1 July 2021 to 31 December 2021
• Credited to the ratepayer’s account for each property (not refundable or transferrable)
• Applicable only to residential ordinary rates

How to Apply

• Complete a Statutory Declaration, or you can pick one up from our Customer Service Centre.

• Statutory Declaration required to be signed by the owner and witnessed by a justice of the peace
• Detail how the COVID-19 pandemic has directly impacted the property owner’s earning capacity and relief being requested
• Detail employer name and contact information including their ABN
• Submit to us in person or email info@alburycity.nsw.gov.au.

Application time frame

• Applications will be accepted from 1 December 2021
• Applications will be assessed on a case by case basis
• Applicants will be notified of assessment outcome via email/letter