Free energy and water forum

13 August 2015

AlburyCity is partnering with St Vincent de Paul to host a free Energy and Water Forum where people can meet Janine Young the new Energy and Water Ombudsman NSW (EWON).

The forum will be held at the LibraryMuseum, corner of Kiewa and Swift streets,
 at 9.30am on Monday 24 August.

The Chair of the Sustainability Advisory Committee, Cr Daryl Betteridge, said this would be a great opportunity for residents to find out more about their rights and how to get help and advice.

"We're all consumers of energy and water but few of us know what our rights are or that help is available if you're doing it tough," Cr Betteridge said.

"I'd encourage anyone having water and power issues or any resident who just wants to learn more to come along to this free forum."

Dr Pamela Wallace, the District Social Justice representative for St Vincent de Paul said: "More people are doing it tough and finding bills hard to pay but there is help and advice available."

Residents who attend the energy and water forum can find out about:

  • Common electricity, gas and water complaints affecting local consumers
  • Current rebate information, including the new gas rebate
  • Retailer hardship programs
  • How the Ombudsman can help resolve complaints
  • The Energy Made Easy website, which empowers consumers to find the most affordable energy offer for their household
  • Solar power