Contact AlburyCity

Contacting AlburyCity is easy - you can get in touch with us in any of the following ways.

Online

  • Use the submit an online enquiry form.    
  • Report a problem using Snap Send Solve  
  • Contact us via email at info@alburycity.nsw.gov.au - be sure to tell us what your enquiry is about in the subject line so we can respond quickly with the information you are seeking.    

By phone

We have a team of knowledgeable and friendly Customer Service staff available to take your call. You can reach us at one of the following numbers:

  • Weekdays between 8.30am and 5pm: 02 6023 8111
  • After hours: 1300 133 391

In person

We love to meet our customers and visitors at AlburyCity. Call into a Customer Service Centre at one of the following locations:

  • AlburyCity Council, Ground Floor, 553 Kiewa Street, Albury    
  • Lavington Library, 366 Griffith Road, Lavington    

Quick reference guide

Our facilities & servicesHow to find us
Lauren Jackson Sports CentreMAP
Albury AirportMAP
MAMA (Murray Arts Museum Albury)MAP
Albury Waste Management CentreMAP
Albury Entertainment CentreMAP
Mirambeena Community CentreMAP
Albury Family Day CareMAP
Banjora Children's CentreMAP
OOSH - Albury Public SchoolMAP
OOSH - St Patricks SchoolMAP
OOSH - North Albury Public SchoolMAP
Albury LibraryMuseumMAP
Lavington LibraryMAP
Albury Swim CentreMAP
North Albury Lavington Swim CentreMAP

By post or fax

AlburyCity
PO Box 323
ALBURY NSW 2640 

Faxes can be sent to AlburyCity on (02) 6023 8190.

We will respond to emails, online forms, written correspondence or Snap Send Solve notifications within 10 days. If you need more immediate assistance, please call us on one of the phone numbers above.

Customer Service Commitment

AlburyCity is committed to ensuring that its customers receive efficient, responsive and friendly service.

We will treat people like valued customers every time they interact with Council staff, we will untangle red tape and streamline systems and we will listen to our community and respond to its needs.