Regulatory control and performance reporting

Our water supply system is regulated by the NSW Department of Primary Industries Water Section (DPI-Water).

The operations of the water supply system are reported annually, with around 250 responses being provided. DPI-Water collates all of these results and these are reported on and benchmarked against the other 107 local water utilities throughout NSW.

To see the latest NSW Water Supply and Sewerage reports, please follow the links below:

Because we have more than 20,000 customers, our results are also nationally benchmarked. You can see the Australian Government Bureau of Meteorology National Performance Report 2014-15: Urban Water Utilities below:

We also have an Environment Protection Authority (EPA) licence for our Water Filtration Plant and this is reported on annually.